Patient Privacy Policy

Missbah Al-Amal Home Medical Care is committed to protecting the privacy of all our patients and visitors to our digital platform. This policy describes how we collect, use, and protect personal information.

1. Information We Collect

Personal Data: Name, phone number, address, date of birth.
Medical Information: Diagnoses, medical reports, prescribed medications.
Session Data: Booking appointments, visit details, service provider reports.
Usage Data: Login records, platform activity.

2. How We Use Your Information

Providing requested home healthcare services and coordinating visits.
Sending booking confirmations, reminders, and relevant notifications.
Improving service quality and ensuring patient safety.
Complying with Saudi Ministry of Health regulatory requirements.

3. Information Protection

We apply the highest digital security standards to protect your data. Your information is not shared with any third party without your explicit consent or legal requirement.

4. Your Rights

Right to access your personal data stored with us.
Right to request correction of any inaccurate information.
Right to request deletion of your data within the applicable legal framework.

To contact us regarding any privacy policy inquiry, please reach us via email or call our unified number.